Hand Tufted Rugs & Carpets

Shaggy Rugs & Carpets

FAQ

Why buy carpets & rugs from rugnoor.com?

Lowest Prices Guaranteed.
Free Shipping.
24/7 Expert Customer Care.
Secure Online Shopping.
Thousands of Rugs in stock.
Decades of Experience in the carpet rug industry.
Direct Manufacturing & No Retail Overheads.

Any warranty on the product?

Yes every carpet comes with minimum one year warranty.

How to claim the Warranty of the Product?

Call us from the exact number you ordered the rug from.

Is this made in China?

Our carpets are proudly crafted in India by skilled local artisans with decades of expertise and unmatched craftsmanship.

Each piece reflects Indian culture through its diverse designs and vibrant colors.

How to clean the carpets?

How long has rugnoor.com been in business?

At rugnoor.com, we honor a 400-year legacy of handcrafted carpet making, blending traditional artistry with modern technology to bring you exquisite rugs directly from our artisans, without any middleman.
Read about us to know more.

What is the return or refund policy?

14 days money-back policy*

To qualify for our refund policy, you must request a return within 14 days of receiving the product. Once we receive the returned item, it undergoes a formal quality inspection. If the item is undamaged, we will start the refund process, and you will receive the amount within 5-7 business days.
Read the full article here.

What is the delivery time?

We stripe to ship all orders within 24 business hours. For customized carpets, the shipping time is 5-7 business days.
Please read this page for more information.