SHIPPING COST AND POLICY
Shipping Charges
Enjoy free shipping across India on all purchases made through our website.
Order Arrival Time
When will my order arrive?
We strive to ship all orders within 24 business hours. For customized carpets, the shipping time is 5-7 business days. The estimated delivery time varies by product, ranging from next-day delivery to a maximum of 10 business days from the order date. You can find the specific estimated delivery time on each product detail page.
Please note, during high-volume sale periods, there may be a 5-7 day delay in delivery.
Checking Estimated Delivery Date
How do I check the estimated delivery date for any product?
You can whatsapp us on +91 7011897692 along with the pin code of your location.
Order Confirmation Process
What is the process for confirming my order?
Once your order is successfully placed, you will receive the following notifications via email:
- Email order confirmation
- Text message confirmation
Order Cancellation Process
What is the process for cancelling an order?
To cancel your order, call us at (+91) 7011897692 or email us at rugnoor@gmail.com. Make sure to cancel before the shipment is dispatched. Refunds will be processed through the original method of payment within 48 business hours of order cancellation.
No Hidden Costs
Is there any hidden cost?
All duties and taxes are included in the listed prices. There are no hidden costs.