Customer Support Info
Shipping Info
Handmade Craftsmanship Highlights
Customization & Personalization

Need help? Contact us via WhatsApp : +91 7011897692 or email : rugnoor@gmail.com – we're here to assist!

Enjoy free shipping on all orders – quality rugs delivered to your home!

Our handcrafted rugs are made with premium materials and expert craftsmanship.

Customize your rug – choose size, color, and pattern to match your space!

Customized Rugs

The Making of a Rugnoor Rug

Threads of Tradition

Our Color Dyeing Process

Our meticulous color dyeing process ensures rich, vibrant, and long-lasting hues. Using premium dyes, we apply colors with precision to highlight intricate patterns and designs. This process prevents fading, keeping your rug looking fresh for years. Whether bold or subtle, Rugnoor’s color dyeing adds timeless elegance to your home.

Color Selection Process

Our color selection process is designed to achieve the perfect balance of beauty and durability. We carefully choose vibrant shades that complement the rug’s design and enhance its longevity. Whether bold or subtle, our colors are selected to add timeless elegance to your home.

The Art of Loom Preparation

The foundation of every exquisite rug begins with our meticulous loom preparation process. We carefully select and align premium materials, preparing each thread for perfect weaving. This meticulous process lays the foundation for creating beautiful, long-lasting rugs.

The Loom Weaving Process

Our loom weaving process combines tradition and precision. Skilled artisans handcraft each rug, ensuring intricate patterns and lasting durability. The result is a beautifully crafted piece designed to enhance your home for years.

The Art of Handwoven Mastery

Rugnoor’s rug weaving process combines expert craftsmanship and precision. Skilled artisans carefully weave each rug by hand, ensuring intricate patterns and durability. This meticulous process results in beautiful, long-lasting rugs that add elegance to any space.

Precision in Every Detail: Trimming and Shaping

Our trimming and shaping process ensures a flawless finish. Skilled artisans carefully trim and shape the edges, creating clean lines and a polished look, while maintaining the rug’s durability.

Strength That Lasts: Our Glue Application Process

The final step in crafting a durable, long-lasting rug lies in our meticulous glue application process. After weaving, we apply a specialized adhesive to secure every fiber, preventing shedding and ensuring the rug retains its shape for years to come. This careful, behind-the-scenes step enhances the rug’s strength and longevity, making it a lasting addition to your home.

Carefully Packaged, Perfectly Delivered

Your rug is more than just a product—it’s a masterpiece deserving of the utmost care. Our packaging process ensures it arrives in pristine condition. Each rug is carefully rolled, securely wrapped, and protected with premium materials, safeguarding it during transit. From our hands to your home, we deliver perfection every step of the way.

FAQ's

What customization options do you offer for rugs?

We offer all types of customizations, including size, color, pattern, material, and even personalized designs like logos or monograms.

How do I place an order for a custom rug?

Simply submit the form with a design URL or email your photo to rugnoor@gmail.com. We’ll review your request, send you the price, and share a payment link. Production starts after payment confirmation.

Can I order a sample before placing a full order?

Yes! You can order a 1x1 feet swatch for just $10 to check the quality and colors before proceeding with a larger order.

How is the pricing calculated for custom rugs?

Our pricing starts at $15-$18 per square foot, depending on the complexity of the design. Example:
A 5x8 ft rug at $15/sq. ft. = $600
A 6x9 ft rug at $18/sq. ft. = $972
Prices may vary for intricate patterns.

FAQ's

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How long does it take to receive my custom rug?

Hand-tufted rugs: Ready to ship in 15 days.
Hand-knotted rugs: Takes 2-3 months, depending on size and design complexity.

Do you offer international shipping?

Yes! We provide free worldwide delivery on all custom rugs.

Can I return or exchange my custom rug?

We only offer exchanges if the product is damaged or different from what you ordered.

What should I do if my rug arrives damaged or incorrect?

If your rug is damaged or does not match your order, please email us at rugnoor@gmail.com, and we will arrange an exchange.

How do I clean and maintain my custom rug?

Cleaning depends on the rug material. You can email us for stain removal tips or specific cleaning instructions—we’re happy to help!

Can I cancel or modify my order after placing it?

Please email us at rugnoor@gmail.com as soon as possible. Modifications depend on the production stage.

Do you provide bulk orders for businesses or interior designers?

Yes! We accept bulk orders for businesses, hotels, interior designers, and more. Contact us at rugnoor@gmail.com to discuss pricing and delivery timelines.

Testimonial

As a veterinarian, I needed a non-slip, easy-to-clean rug for my office that could withstand dog nails. Rugnoor created a hand-tufted rug with special latex backing and synthetic fibers that's both beautiful and practical. My patients love lying on it during exams!

- Amanda Whitmore (Austin, TX)

I ordered a hand-tufted rug with a custom geometric design for my living room, and it’s the centerpiece of my home now! The team at Rugnoor was incredibly responsive—they sent updates at every step, and the rug arrived in just 15 days. Will definitely order again!

- Sarah Khan (New York)

For our 25th anniversary, I commissioned a 4x6 ft hand-knotted rug with our initials and wedding date in the border. Though it took 11 weeks to complete (as expected), the craftsmanship took our breath away. The 100% New Zealand wool is incredibly soft underfoot. It's now our most cherished possession.

- Robert and Diane Chen (Seattle, WA)

We ordered 15 custom hand-tufted rugs for our new restaurant. Rugnoor worked closely with us to create a durable, stain-resistant design that complements our Art Deco theme. Six months later, despite heavy foot traffic, they still look brand new after professional cleaning.

- Aarav Joshi (Miami, FL)

I ordered a 6x9 ft hand-tufted rug with a custom Moroccan trellis pattern for my Los Angeles home. The team at Rugnoor perfectly matched the deep indigo and terracotta colors I requested. It arrived in just 17 days and has held up beautifully under my kids' feet. Worth every penny!

- Elizabeth Montgomery (Los Angeles, CA)

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